1. Payment Methods
Studio Apure, LLC accepts major credit cards and other payment methods through Shopify’s secure payment gateway. Full payment is required at checkout. All transactions are processed with industry-standard encryption, and Studio Apure, LLC does not store payment information, as Shopify manages all transactions. By placing an order on studioapure.com, you authorize Shopify to charge your payment method for the full amount. Fraud prevention tools are employed; in case of suspicious activity, orders may be delayed or canceled. Payments made via third-party processors like PayPal are subject to their terms. All prices are in U.S. dollars, and any currency conversion fees are the buyer’s responsibility.
2. Pricing, Taxes & Typographical Errors
Prices are as displayed on studioapure.com. Taxes are calculated at checkout based on the shipping destination. Prices and promotions are subject to change without notice. Studio Apure, LLC reserves the right to correct typographical or pricing errors. If an order is placed with incorrect pricing or information, you will be notified, and a full refund will be issued for any canceled orders. Studio Apure, LLC is not liable for any additional compensation or damages related to these errors.
3. Order Confirmation & Cancellation
Orders can be canceled or modified as soon as possible via the messenger on studioapure.com. Once an order is processed, no further changes can be made, and the return policy will apply.
4. Shipping
Shipping costs are the customer's responsibility unless otherwise specified at checkout. The package is insured during transit by the selected carrier, and tracking information is provided upon shipment. Studio Apure, LLC is not responsible for carrier delays or other unforeseen circumstances.
5. Transfer of Ownership & Risk
Ownership of goods transfers to the customer upon shipment. The risk of loss or damage passes to the customer once the package is handed over to the carrier. However, the package is insured during transit.
6. Product Use
Customers must read and follow all product instructions and safety guidelines. Misuse of products or use with unauthorized accessories may void the warranty.
7. Return & Refund Policy
Please refer to our Return & Refund Policy in our Loop Returns & Exchange Portal for detailed information on returns, exchanges, and refunds. Return shipping costs are the customer's responsibility unless otherwise specified at checkout. Refunds are processed within 14 business days after the product is received and inspected. If the product does not meet return conditions, the refund may be delayed, denied, or adjusted, with notification of any issues.
8. Warranty
All products purchased through studioapure.com include a 1-year limited warranty from the date of purchase. Please refer to the limited warranty for details and claim information.
9. Limitation of Liability
Studio Apure, LLC is not liable for order processing or delivery delays due to circumstances beyond our control, including natural disasters or carrier delays. Any product defects must be reported immediately upon receipt. Studio Apure, LLC’s liability is limited to the replacement, repair, or refund of the product per our return policy. We are not responsible for indirect, incidental, or consequential damages related to product use or misuse.
10. International Shipping
Studio Apure, LLC ships internationally, with fees calculated at checkout. Customers are responsible for return shipping costs unless otherwise specified, as well as all applicable duties and taxes.
11. Product Availability
Product availability is not guaranteed. In the event of an unavailable item, you will be notified and offered a refund, an alternative product, or a lead time for availability.
12. Customer Communications
By placing an order on studioapure.com, you consent to receive communications regarding your purchase, including order confirmations, shipping notifications, and customer service updates.
13. Dispute Resolution
Studio Apure, LLC encourages customers to contact us first for dispute resolution. Unresolved disputes may be handled through mediation or arbitration. These terms are governed by Florida law, with legal disputes resolved in Miami-Dade County, Florida.
14. Force Majeure
Studio Apure, LLC is not liable for failure or delay in performance due to events beyond reasonable control, such as natural disasters, war, pandemics, labor strikes, or transportation interruptions.
15. Amendments to Terms
Studio Apure, LLC reserves the right to update or modify these terms at any time. Changes are effective upon posting to the website, and continued use indicates acceptance of the updated terms.
16. Severability
If any provision is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.
17. Right to Refuse Service
Studio Apure, LLC reserves the right to refuse or cancel any order at our discretion, with prompt notification and a full refund for canceled orders.
Studio Apure has a mission to bring functional and aesthetic lighting products to your everyday living spaces. Our collections, designed by renowned designers and industry experts, are crafted to illuminate and elevate your home and personal spaces, creating an ambiance of elegance and innovation.
